EXPERT SUPPORT
Existing technology.
Properly understood.
When home technology stops working as it should, replacing everything is rarely the first answer. The important part is understanding what is already there and where the real problem lies.
With over 20 years’ experience designing, installing and supporting integrated home technology, N-tegra can step into an existing system — whether we installed it or not. We assess what you have, resolve underlying issues and recommend sensible improvements where they are genuinely needed, from fault finding and upgrades to taking over an existing smart home system.
From Control4 and AV to Wi-Fi, networking, lighting, heating and security, our aim is simple: to make the technology in your home reliable, intuitive and easy to live with again.
HOW WE CAN HELP
Support for the system you already have.
Whether your system has become unreliable, needs updating or you’re looking for experienced ongoing support, we can help. We work with existing smart home, AV and network installations of all ages — including systems originally installed by other companies.
EXISTING SYSTEM SUPPORT
A fresh start,
without starting again
If your original smart home installer is no longer available, or you’re looking for experienced support from a different company, we can help. We assess the system you already have, understand how it has been installed and clearly explain what needs attention — without replacing more than necessary.
FAULT FINDING
Find the problem.
Fix the cause
When something is unreliable, we work methodically to find the underlying cause. We diagnose faults across control systems, AV, networking and connected equipment, resolving the problem properly rather than applying a temporary fix that allows the issue to return later.
UPGRADES
Bring an older system up to date
Technology moves on, but that doesn't always mean replacing everything. We upgrade existing Control4 systems, networking and AV equipment, improving performance and reliability while retaining equipment that still works well and avoiding unnecessary disruption.
OPTIMISATION
Make what you already have work better
Sometimes a system does not need replacing; it simply needs refining. We can improve programming, network performance, reliability and everyday usability, helping the technology respond more consistently and making the whole system feel faster, simpler and easier to live with.
ONGOING SUPPORT
Keep everything working as it should
Once everything is working properly, we can continue looking after the system. Ongoing support can include remote assistance, system checks, software and firmware updates, programming changes and advice when equipment or services in your home change over time.
CONTROL4 SUPPORT SPECIALISTS
Deep Control4 experience. Broader smart home expertise.
As an authorised Control4 dealer, N-tegra has extensive experience designing, programming, upgrading and maintaining Control4 installations. We are well placed to diagnose problems and improve systems that are no longer performing as they should.
But a reliable smart home depends on much more than the control system alone. We also work with the networking, Wi-Fi, audio, video, lighting, heating, security and other connected equipment that sits behind it. Our experience also extends to equipment from manufacturers including Araknis, Blustream, Just Add Power, Rako, Triad and Luma Surveillance, allowing us to support the wider installation rather than just the Control4 system.
That means we can look at the whole system, not just one component, and identify where problems are really coming from.
Whether you have Control4 or another established smart home system, our aim is the same: to make the technology in your home reliable, straightforward and easy to live with.
CONTROL4 X4 UPGRADES
Bring your Control4 system up to date.
Control4 X4 introduces a modern, more personalised experience, making it easier to access and control the technology throughout your home.
As an authorised Control4 dealer, N-tegra can assess your existing system, establish what is needed to upgrade to X4 and carry out the necessary programming and equipment updates.
Whether you're looking to refresh an older installation or take advantage of the latest Control4 features, we can help you make the most of the system you already own.
AREAS WE COVER
Smart home support across the South East.
N-tegra is based in Henley-on-Thames and provides smart home, Control4, AV and networking support throughout Oxfordshire, Berkshire, Buckinghamshire and Hampshire.
We regularly work with homeowners throughout the surrounding towns and villages, as well as across the wider South East of England.
If you’re unsure whether we cover your area, get in touch and we’ll be happy to advise.